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Bureau of Emergency Medical Services

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This page was reviewed and updated on November 17, 2011.

Investigations


Purpose

The purpose of the Investigation Section is to protect and enhance the public health, welfare, and safety of the citizens and visitors of the State of Florida.   This is accomplished through disciplining individuals, providers and training schools and 911 Public Service Telecommunicators (PST) that fail to comply with the statutes and rules regulated by the Bureau of Emergency Medical Services (EMS) .

Overview

The Investigation Section at the Bureau of  EMS analyzes and investigates legally sufficient complaints against Florida Training Schools, Florida EMS Providers, 911 PST's and anyone or entity acting as such. The section also works in conjunction with the Division of Medical Quality Assurance (MQA), who investigates legally sufficient complaints against the Emergency Medical Technicians (EMTs) and Paramedics. Prosecution of all cases are sent to the Bureau of EMS Prosecuting Attorney for handling.

Complaints may be made by a member of the community, a peer, a co-worker, an EMS service provider, and a training school. The complaint must be in writing and must be signed by the individual submitting the complaint. The complaint is confidential until 10 days after probable cause is found or if the subject (in writing) waives confidentiality, pursuant to Section 401.414(3) Florida Statutes.

  • For complaints against EMTs/Paramedics

    • MQA General Health Care Professions Complaint form


  • For complaints against EMS providers, schools and 911 PSTs

    • EMS Investigation Section Complaint Form

    Disciplinary Procedures & Actions

    To determine if disciplinary actions exist against an individual practitioner, please visit www.flhealthsource.com, click on "Verify a license" and enter information.

    If further disciplinary information is needed regarding an individual practitioner, contact Medical Quality Assurance at (850) 488-0595. If further disciplinary information is needed regarding an EMS provider, training school or 911 PST, contact the Bureau of EMS at (850) 245-4440 Press 0, Ask for Investigations Section.

     

    Contact Information

    Bureau of Emergency Medical Services
    c/o Investigation Section
    4052 Bald Cypress Way, Bin # C-18
    Tallahassee, Florida 32399-1701

    (850) 245-4440 Press 0, Ask for Investigation Section